Privacy Policy

Glen Lea Dental Suite Privacy Notice

This practice complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.

What personal information do we need to hold?

Your past and current medical and dental condition; personal details such as your age, address, telephone number and your general medical practitioner
We may need to request details of your NHS number and entitlement to healthcare treatment
We may also need to request details of your exemption status
Radiographs, clinical photographs and study models
Information about the treatment that we have provided or propose and its cost
Notes of conversations or incidents that might occur for which a record needs to be kept
Records of consent to treatment
Any correspondence relating to you with other health care professionals, for example in the hospital or community services.

Why do we hold this information?

We need to keep accurate personal data about patients in order to provide you with safe and appropriate dental care. We also need to process personal data about you if we are providing care under NHS arrangements and to ensure the proper management and administration of the NHS.

Retaining information

We retain your dental records, X- rays and study models for at least ten years or until age 25, whichever is the longer. A patient’s record should be complete and accurate to ensure you receive appropriate care. You can question the content of your records, but not on the basis that it is upsetting or that you disagree with it. Factual errors can be corrected but it must be immediately obvious what has been changed, who made the amendment and the time and date it was changed.

What about my right to opt out?

We cannot safely treat you without being able to create and maintain appropriate clinical records. We are unable to see you at the practice unless you agree to the terms of how we collect, store and process your data.

Security

Your information is held in the practice’s computer system and/or in a secure manual filing system. The information is only accessible to authorised personnel. Personal information will not be removed from this practice without the patients authorised consent.

Your personal information is carefully protected by the staff at this practice. All access to information is held securely and can only be accessed by regularly changed passwords. Data is encrypted and computer terminals are closed if unattended.

We may need to disclose your information

In order to provide proper and safe dental care to:

Your general medical practitioner
The hospital or community dental services
Other health professionals caring for you
NHS payment authorities
The Inland Revenue
The Benefits Agency, where you are claiming exemption or remission from NHS charges
Private dental schemes of which you are a member
Dental laboratory if your dental work involves anything not made on the premises

Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.

Request Information Held

Please contact reception on 01937 583 502 if you would like more information about how your information is collected, stored and processed. If you would like to request a copy of the information we hold, please contact reception on the telephone number above, or email admin@glenleadental.co.uk

Website privacy policy

Who we are

Our website address is: https://glenleadental.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Under the GDPR provision of legitimate interest we will retain the contact information that you have provided so that we can respond to your message.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share your data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We retain your contact information so that we can respond to your message.

Additional information

How we protect your data

The website is protected by a firewall and anti-virus software.

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

We detect potential viruses and spam and quarantine them prior to deletion.

Industry regulatory disclosure requirements

We comply with the requirements specified by the ICO

Glen Lea Dental Suite

20 York Road, Wetherby, LS22 6SL

01937 583 502

Copyright © 2020 Glen Lea Dental Suite - All Rights Reserved.